Royal Rally’s 2021 refund policy is as follows:
Refund Window: We are happy to provide refunds to teams that have to withdraw from our events. However, once financial commitments are made to venues and hard costs, we are unable to process refunds in-full. For regular Royal Rally events, refunds will be processed up until 30 days prior to the event. For The Hunt events, refunds will be processed up until 10 days prior to the event.
Exception: We can provide you with a full refund within the refund window if you find a replacement team to fill your spot. Once we receive payment from them, we will issue you a full refund.
Deposit: Events that include hotels or other large financial commitments require a $250 deposit. Your deposit is considered non-refundable unless the organizers need to cancel the event. By paying the deposit, you are committing to attending the event. If you don’t know if you can commit, don’t sign up until you know you can. Once paid, your deposit will confirm your spot on the event. Due to up-front costs and a recurring problem of teams registering and backing out without enough notice for us to recover those costs, deposits will not be refunded unless circumstances prevent the organizers from safely running the event, or otherwise need to cancel. In this case, refunds will be issued to those who are on the event roster at the time of the event being canceled.
Entry Fee: Once your deposit is paid, the remainder of your entry fee will be requested separately. Your entry fee, less your deposit, is 100% refundable until 30 days before the event. At this point, resources are committed to venues, hard costs, charities and more. Unless otherwise specified, once we’re within the 30-day window, no refunds will be issued unless the withdrawing team finds themselves a replacement. If the entry fee is paid all at once (The Hunt, Pop-Up rallies, etc.) then no refund will be issues outside of the refund window. Unless otherwise specified, our standard refund window is 30-days before the event. For Track Attack, once funds are paid to Area 27, no refunds may be issued unless the participant finds a replacement team, or one is found by Royal Rally. Area 27 is strict on no refunds.
- As of 2021, your deposit or entry fee can no longer be used as credit towards a future event, if you voluntarily withdraw from any event this year. Existing credit on-file from 2015-2020 will be kept on-file in good faith.
- Any credit held over from previous events that took place prior to 2020 must be used up before the end of 2021. After our final event of 2021, any credit currently on-file will no longer be valid.